Warranty and terms of sale

The consumer code (Legislative Decree 206/06), in Articles 128 to 135, regulates the legal guarantee on consumer goods sold to consumers outside the business premises. This statutory warranty covers all manufacturing and compliance defects found on consumer goods purchased by consumers for two years. This legislation establishes the right of withdrawal, or the possibility for the consumer to return the purchased product and to obtain reimbursement of the expenses incurred.


In our online sexyshop all customers can
use the right of withdrawal by sending within 10 working days of receipt of the package a registered letter with return receipt in the name of:

New Playing s.r.l

registered office in via Carlo Pisacane, 50 - 95122- Catania

warehouse in via Rosina Anselmi 10 -95122 - Catania

VAT 05338990871

gosexy.it sexyshop is a registered trademark of Newplaying

Once the customer has been described, the full price paid will be returned. For more information, see the Legislative Decree of 22 May 1999, n. 185, concerning the protection of consumers in respect of distance contracts.


You must communicate the intention to withdraw in one of the methods described above, then you can choose one of the following options:

Total refund of the goods;
Credit note to be used for a future order.
If you request a refund (equal to the value of the goods correctly returned), this will be done according to the payment method chosen by you: bank transfer, PostePay recharge, PayPal. The only expenses to be incurred by the customer are those for shipping the product. The right of withdrawal is totally lost if the returned product is not intact:

Absence of items contained in the package such as manuals, cables, batteries, etc.
Damage to the product caused by transport and use of goods whose resale is impossible due to consumption or hygienic conditions at risk
The costs incurred for delivery on delivery, scheduled delivery, and custody account will not be reimbursed.

General information:

The conditions contained in this document may be modified according to the law without notice and will be valid from the date of publication on the site:

Limits of responsibilities:


The vision and the purchase of the products on the Gosexy.it site and reserved for a public only for adults and can not consider Gosexy.it responsible for any kind of damage, direct or indirect whatever the cause.
Gosexy.it markets the products on the site, and does not produce them. The indications of the materials and of the composition of the fabrics are those indicated by the manufacturer.

Gosexy.it is not responsible for any information incorrectly provided by the manufacturer and can not be held responsible for any damage caused by improper use of the articles. The products and their packaging may be slightly different from the image made available on the Gosexy website. en. The descriptions on the site, concerning products intended to improve the physical appearance and morphological characteristics of the personal, sexual performance and attractiveness of other individuals, resulting from their use do not imply any endorsement, depression or authentication regarding their real effectiveness but they constitute exclusively a free fantasy interpretation of the characteristics manifested on the packaging of the products themselves. The aforesaid products are not to be considered drugs, remedies and have no healing properties. In the case of real disorders, it is necessary to contact your doctor.